Ensuring Clinical Safety in Healthcare Software: The IMS MAXIMS Approach


In the rapidly evolving world of healthcare technology, ensuring clinical safety is paramount. IMS MAXIMS, a leading provider of Electronic Patient Record (EPR) and Patient Administration system (PAS) Solutions, has long recognised the critical importance of integrating clinical safety into every aspect of its software lifecycle. This commitment is evident in the MAXIMS EPR and mHealth solutions.


Understanding the Importance of Clinical Safety

In IMS MAXIMS, clinical safety encompasses the design, development, deployment, and ongoing maintenance of our solutions to minimise the risk of harm to patients. For IMS MAXIMS, clinical safety is not just a regulatory requirement but a foundational principle that guides us through our entire operation.


Here’s how we do it:

Concept and Design Phase

At the very outset, we embed clinical safety into the software's DNA. This begins with User-Centred Design, which involves engaging healthcare professionals to understand their needs and the clinical environment. This ensures that the software design is intuitive and supports safe clinical practice. Thorough risk assessments are conducted to identify potential safety issues and design mitigation strategies.

Development and Testing

During the development phase, we follow rigorous protocols to ensure safety. Adhering to stringent coding standards and practices that promote safety and reliability. Testing frameworks that continuously check for vulnerabilities and ensure that the software behaves as expected under various conditions, ensuring it performs safely and effectively.

Implementation and Training

Safe deployment of MAXIMS and mHealth is as critical as its development. Robust implementation protocols, including detailed safety checklists and validation processes, are followed. Comprehensive training and access to MAXHELP are also provided for healthcare professionals to ensure they can use the MAXIMS EPR and mHealth solutions safely and effectively.

Monitoring and Maintenance

Post-deployment, IMS MAXIMS continues to prioritise safety through established feedback loops with users to gather insights and address any emerging safety concerns promptly. Regular updates, including safety improvements and new features, are released based on the latest clinical guidelines and user feedback.


Conclusion

Clinical safety is at the heart of IMS MAXIMS' approach to healthcare software development. By embedding safety into every phase of the software lifecycle, we ensure that our MAXIMS and mHealth solutions meet and exceed industry standards, providing healthcare providers with the tools they need to deliver safe, efficient, and high-quality care.

This unwavering commitment to clinical safety underscores IMS MAXIMS' position as a trusted partner in the healthcare industry. We are dedicated to advancing patient safety and, more importantly, to improving health outcomes through innovative technology solutions. This is our mission, and we invite you to join us on this journey.

Jessica Buswell