IMS MAXIMS collaborates with customers to help them achieve their Business Transformation objectives through the successful implementation of our digital solutions.
We recognise that the digital component is only one part of a successful approach to transformation that can also encompass:
Organisational transformation, such as changing structures and modes of operation
Cultural transformation, involving changes to mindsets and attitudes
Management transformation, through changes to hierarchies and systems
Business Process transformation, by introducing more efficient ways of working and automation for example
MAXIMS can contribute to customers thinking and planning in relation to business transformation and can also draw on the significant expertise of partners to provide thought leadership and capabilities if required.
One example of how digital supports business transformation is through the integration of data from across the local health system into a single digital shared care record. This is achieved through our implementation approach in collaboration with our customers, enabling them to:
1. Manage demand and allocate resources accordingly
2. Increase patient safety and improve the patient experience
3. Embark upon process improvements, facilitating in cost savings and benefits realisation
4. Improve patient outcomes and quality of care
5. Ensure the Voice of the Customer is fully considered through extensive stakeholder engagement
Our implementation approach promotes active stakeholder engagement to ensure an in-depth understanding of business processes, enabling the implementation of the most effective solution profile. To complement this, we can provide our customers with consultancy to help design, develop and deliver an effective engagement strategy.