Emergency Care
Helping you provide around the clock care to treat serious and life-threatening illnesses and injuries 24 hours a day, seven days a week.
We have a deep understanding of the challenges that Emergency Departments are faced with
High volume, limited capacity and unrelenting pressure
The Emergency Department in any healthcare organisation is consistently under pressure to deal with a high volume of activity all year round often at the limits of its capacity and to manage a substantial load of patients who present to services with a variety of problems and from a diverse range of settings. As such, the Emergency Department plays a pivotal role in controlling the flow of patients coming from primary care and community services (and even other hospitals) which can significantly impact the demand placed on inpatient services in the acute care setting.
The timeliness, quality and efficiency of care provided in the Emergency Department impacts the running of the entire hospital, with large demands placed on the delivery of accurate patient information in real-time, from the initial assessment where a high number of diagnostic investigative tests are required, to the correct routing of patients to various other departments and the unrelenting pressure to find available beds and complete discharge pathways in a safe yet timely manner.
The clinical and organisational value of patient information
Accessible, expansive and delivered in real-time
With such a high volume of patients requiring emergency care with input from the Multi-Disciplinary Team (MDT) across multiple specialties 24/7, it is vital that patient information is readily accessible whenever and wherever it is required. Not only is information on their current presentation required, but insights into previous attendances, relevant primary care management and background history must also be available in real-time to avoid inefficiencies from duplicating tasks and reduce delays in clinical care and decision making resulting from extended data gathering.
Having an intuitive single point of access to review and handover patient information is critical to ensure that quality, productivity and efficiency is optimised so that favourable outcomes in-line with best practice (such as CQC ratings and compliance with national standard objectives) are achieved.
Empowering healthcare staff
Modern, Intuitive and Scalable
MAXIMS ED solution provides all the above in a modern, patient-centred web platform that ensures clinical and administrative stakeholders can perform their critical workflow tasks in a safe, secure and efficient way. From patient arrival to referral internally or discharge, MAXIMS ED supports each member of the urgent care team, through an intuitive interface.
Supporting a diverse range of workflows
One point of access, yet rich in functionality
Patient arrival and triage is managed within a single system regardless of route (walk-in, referral or ambulance) and bed management and tracking capabilities are built in from the start to allow demand and capacity planning measures. Delivery of care whilst in the emergency department is augmented through a robust partner integration setup which allows for medical device integration and the viewing of electronic observations in real time.
eWhiteboards allow for multidisciplinary planning and the efficient transfer of care to specific professionals or teams or to subsequent providers (primary care, community and mental health care or internal referrals to specialty teams in the hospital) and the ePrescribing module allows for a safe, auditable medicines management process that can help drive transformational goals such as sepsis care improvement. Any patient’s previous medical history can be easily viewed and added to through our Clinical Workflow and Clinical Noting tools and the entire emergency department care provision can be utilised on any mobile device as well to support workers across disparate sections of any urgent care area.
Post-discharge, the platform can be configured to support any national reporting requirements at scale (such as the NHS ECDS or HIQA standards in Ireland) and any local or regional data sets can be captured to help drive local initiatives and support clinical audit and research.
KEY BENEFITS
A robust, catch-all platform for patient triage regardless of entry point
Real-time medical device data capture and observations on the go
Early warning score and protocol support to drive clinical pathway transformation (e.g. sepsis)
Through our eWhiteboards, an intuitive and efficient way of planning demand and capacity
The fully interoperable ePrescribing module supports safe and secure medicines management
Previous patient history and encounters can be seen and reviewed more productively
Transfer of care (internal or external) is made much more efficient
Data set reporting and clinical audit and research are much quicker