In UK and Ireland, both the NHS Long Term Plan and Slaintecare have laid out similar goals to boost out-of-hospital care and help merge the division between primary and community care service.
Increasing the responsiveness to patient demand requires more efficient communication and liaison between care givers spanning a range of disparate settings. Providing such a range of complex services in the community and home settings requires well co-ordinated and integrated care across multiple organisations with many care givers needing to work more remotely.
A unified, true view of the patient across all settings
Remote, integrated and accessible
With so many different services and interactions contributing to the patient care record, it is crucial that care givers have confidence that the information provided to them is accurate and up to date to ensure a good quality and continuity of care. Optimising the management of chronic conditions to prevent unnecessary admissions to hospitals and residential care requires accurate, timely and proactive monitoring, whilst the well co-ordinated transfer of patients between community settings requires robust patient administration across the system.
Community care givers need the confidence that they can see to their patients’ needs across an historically much-fragmented landscape. Having a system that allows them the visibility of other provider schedules and provides an easy and intuitive communication pathway to them is essential for more efficient and safe community care.
KEY BENEFITS
A shared care record across primary and community care which allows community workers to see the appropriate GP record
A shared care record across secondary and community care which allows community workers to see the acute care record and liaise with hospital teams
Mobile functionality supporting remote workers to stay up to date across multiple sites whilst on the go
Comprehensive management of scheduling information supporting community workflows
Multi-disciplinary escalation and team working in an instance
Tailorable assessments and care plans for keeping your patients safe in the community
Community caseload planning and a detailed demand and capacity management workflow